Heatwave causes outages at Oracle and Google Cloud in the UK

Recorded temperatures in the UK caused data centers owned by Google Cloud and Oracle to shut down on Tuesday, disrupting a range of cloud services.

Google Cloud struggles to cool its buildings

Google Cloud reported that a cooling-related outage at one of its London buildings began at 6:13 p.m. GMT (8:13 p.m. French time). The building houses part of the capacity of Google Cloud’s europe-west2-a zone.

In the evening, the issue was partially resolved, with most customers able to launch VMs (virtual machines) in all areas of europe-west2.

Some customers in Western Europe2 were still experiencing issues with Google Compute Engine (GCE), Persistent Disk, and Autoscaling. Google Cloud says it managed to clone the incident on the night of July 19-20.

Oracle surprised by unusual temperatures

At the same time, Oracle announced that part of the cooling infrastructure at its data center in the south of the United Kingdom (London) experienced problems on Tuesday, “due to unusual temperatures in the region”.

Some customers were unable to access or use Oracle Cloud Infrastructure resources hosted in the region, including object storage, compute, and block volumes.

At 11:16 p.m. local time, part of the operational impacted cooling infrastructure had been restored to a state. “We are continuing repair work to further reduce operating temperatures and mitigate the impact on services,” Oracle said.

Source: ZDNet.com

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